Garry M. Graves
3497 Briarhill, Hartland, MI., 48353 • 248-887-3331 • E-mail garrygraves@comcast.net
Position
Management position in sectors of Sales, Marketing, Operations, Research, Training.
Expertise
Ability to instruct and encourage others to seek "long-term," solutions and not quick fixes.
Employ strategies that reward demonstrated achievement, critical thinking, risk taking with calculated decision making and risk avoidance by reckless judgment.
Results oriented without over-analysis. Zealot test marketer who communicates tolerance for errors while rewarding creativity and team contribution.
Managing individuals and groups with task ownership through a departmental and organizational intrapreneurship climate.
Skills
Demonstrated capabilities and conversant in following disciplines:
Operations- TQM, Six-Sigma, Just-in-Time, Continuous Improvement.
Management- Organizational Development, Organizational Behavior, MBO, MBWA, and Empowerment.
Marketing- development/communication /implementation of marketing models, statistical tests, and research.
Sales- forecasting/analysis, sales management, field sales-account management and establishment of new accounts. New sales channel implementation. Training.
Research- development of data, sampling/collection methods, analysis, interpretation and presentation.
Information Systems- fundamentally strong with major hardware and software systems, methods.
Top-rated sales achiever, sales presenter and closer. Recognized innovator in sales, organizational and process strategist. Knowledgeable in creating information flow (sales, training, inquiry, order process, etc.), from vendor to customer base. Knowledgeable practitioner, manager and analyst of current business methods. Recognized as excellent business/department/situation strategist. Taught at university level; economics, statistics, finance, marketing. Entrepreneurial; operate successful marketing/sales agency from startup. Computer literate extending through word processing, spreadsheet, publishing, database management, website development and the Internet.
Accomplishments
Sold $35M+ in fifteen years with employer in minor markets.
Coordinated regionally the operational aspects of leading multi-million dollar manufacturer resulting in distinguished recognition.
Organized business symposium, with resultant acclaim for local college.
Pioneered development of field sales use of computers with employer.
Directed marketing, sales, operational efforts of several small businesses as marketing/sales/operational consultant.
Ten plus years experience as field sales representative with major manufacturers (Milwaukee Electric Tool Corporation, and The Ridge (Ridgid) Tool Company, servicing established accounts and creating new dealer network.
Extensive background in end-user sales calls at factory-floor level, corporate purchasing and executive management of companies: General Motors/GMC, Ford, Chrysler, Delphi, American Axle, Herman Miller Furniture, Steelcase Industries and many other smaller firms and organizations.
Conferred with all organizational levels, coordinated information regarding specifications of my products and customer order acquisition processes.
Work History
Presently, business owner of independent marketing/sales agency representing several major manufacturers who serve the industrial marketplace in states of Michigan, Indiana, and Ohio. Historically, several field sales and management positions with nationally recognized manufacturers of industrial products offered to homeowner and commercial end-users, distributed through local, regional and national dealer network.
Contracted--Small Business Consultant, Website Developer and Sales Manager.
President/Owner of independent marketing/sales agency representing ten major manufacturers serving the industrial marketplace in states of Michigan, Illinois and Ohio.
District Sales Manager (Milwaukee Electric Tool), serving dealer and end-user network of southeastern Michigan.
District Sales Manager (The Ridge Tool Company), serving dealer and end-user network of southeastern Florida.
General Manager (Italflex Rolling Shutter), complete operations and sales responsibility for startup venture of storm shutter products direct to consumer.
Education
Post MBA, Operations Management, ABD (all but dissertation), toward Doctorate Business Administration DBA, Nova Southeastern University, Ft. Lauderdale, Florida. Completed all coursework, minus dissertation. http://www.nova.edu/
MBA, Management, Nova Southeastern University, Ft. Lauderdale, Florida. http://www.nova.edu/
BS, Criminal Justice Administration/Psychology, Central Missouri State University, Warrensburg, Missouri. http://www.cmsu.edu/
AS, Criminal Justice Administration, Missouri Southern University, Joplin, Missouri. http://www.mssu.edu/
